Privacy policy

What we collect

Your name, phone number, email, delivery addresses, and your order history. If you message us on WhatsApp, we also keep that conversation. We collect these so we can deliver your produce, invoice you correctly and support you when something goes wrong.

How we contact you

We send order updates — confirmation, dispatch, delivery — by email, and by WhatsApp to the phone number on your order. WhatsApp messages are delivered through the WhatsApp Business Platform, so Meta processes your phone number and the content of those messages in order to deliver them. If you would rather not receive WhatsApp updates, tell us at hello@dewfarmsandfoods.com and we will switch you to email only.

Who else sees it

Only the people needed to complete your order: the rider or partner delivering it, Meta for WhatsApp messages, our email provider for order emails, and — if you pay online rather than by transfer — the payment provider handling that payment. Each sees only what that job requires.

What we don't do

We don't sell your data, and we don't share it for advertising.

Deleting your data

Email hello@dewfarmsandfoods.com from the address on your account, or message us on +234 7015131105, and ask us to delete it. We will remove your account, addresses and contact details within 30 days. We keep a record of completed orders and invoices where the law requires us to, and that record is not linked to a live account once yours is deleted.

Your rights

You can ask us what we hold about you, correct anything wrong, or have it deleted — contact us at hello@dewfarmsandfoods.com.